MM

Just Answer the Question, Julie

Me: Mornin’

Driver: Penn Station, right?

Me: Yup. [puts head back, dials the phone]

Amtrak Automated Phone System: Hi, I’m Julie, your Amtrak …

[driver sneezes]

Julie: I’m sorry, I didn’t…

Me: Bless you!

Julie: I’m sorry, I didn’t get that.

Me: Reservations

Julie: Great. If you’re calling about a reservation you …

[hit my knee on an air conditioner vent]

Me: Ouch!

Julie: I’m sorry, I didn’t get that. If you are ….

Me: I have one.

Julie: Great. Do you have your reservation number?

[i’m reading an email while riding and talking]

Me: Diabetes

Julie: Sorry, Please say …

[driver mumbles about a car that cuts him off]

Julie: Sorry, please say ….

Me: [to driver] Hi sorry, I’m using this Julie robot thing. [finger to my lips]

Driver: Oh, sorry man

Julie: I didn’t get that. Let’s try this a different way

Me: [forgetting she’s a robot] Wait!

Julie: Sorry you are having trouble ….

Driver: Here we go [stopping at the penn station curb]

Julie: [silence]

Me: Thank you [to driver. getting out. phone call has disconnected]

Driver: Sorry about your call.

Me: No problem. I really don’t think Julie was trying very hard.

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